Terms of Use

Thank you for visiting the Front Door for Families website. This site has been designed to assist visitors in locating information about the services available from the program. The County of Mendocino is committed to protecting the privacy of visitors to this website. As a result, you should be aware of the following information regarding data collection on this website.

Personal Information

Visitors to the Front Door for Families website are not required to enter personally identifiable information to access data and services. As a convenience, this program offers assistance through the website as an alternative to calling, writing or visiting the office. To receive assistance through the website a visitor may be asked to voluntarily supply personal information such as:

Email Address
Mailing Address
Phone Number

This information is used by Front Door for Families staff for internal purposes and is never sold to outside agencies. We do not collect or use this information for commercial marketing.

We automatically collect usage statistics including your domain name or Internet Protocol address, and statistical information about which webpages you visit.

If you voluntarily participate in an activity that asks for specific information (i.e., completing a request for assistance, sending an e-mail, or participating in a survey) more detailed data will be collected. If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of the website.

If any type of personal information is requested on the website or volunteered by the user, the information may be protected by State or federal privacy laws. However, this information may be a public record once you provide it and may be subject to public inspection and copying if not otherwise protected by federal or state law.

Usage Statistics

Like most websites, we collect anonymous statistical information about the visitors who use the information and services we provide. The data we gather is used to analyze the performance of our hardware and software systems, determine the needs and interests of website visitors and improve the overall effectiveness of our website. This includes information such as:

Web domain (www.google.com, www.bing.net, etc.)
Internet connection´s IP address (, etc.)
Web browser brand and version (Internet Explorer, Mozilla Firefox, Safari etc.)
Operating system and version (Windows Version, Apple, Linux, etc.)
Errors in the pages viewed (Hyperlink errors, missing pages, etc.)
Time required to open and view files

E-mail Privacy

Please note that electronic mail is sent to the County of Mendocino email system and may be subject to archiving and review by someone other than the intended recipient.

Public Disclosure

In the County of Mendocino, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by local government. At the same time, there are exceptions to the public’s right to access public records. These exceptions serve various needs including maintaining the privacy of individuals. Both state and federal laws provide exceptions.

All information collected at this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists. In the event of a conflict between this Terms of Use and the Public Records Act, the Information Practices Act, or other law governing the disclosure of records, the Public Records Act, the Information Practices Act, or other applicable law will control.


A cookie is a small text file containing a random and unique alphanumeric identifier that we transfer to your computer’s hard drive through your web browser (unless you set your browser to reject cookies) that enables our systems to recognize your browser.

We do not store any personally identifiable information in cookies.

In some cases our websites use browser cookies to maintain session and preference information, or provide other complex functionality. In some sites, cookies are used to capture IP addresses for statistical analysis. You may adjust your Internet browser to disable the use of cookies and other web technologies; however, some features of this website may be disabled (such as preferences selected during a previous visit) if you block these technologies.

Links to Other Sites

Our website has links to sites we feel might be useful to you and which may provide services. When you follow a link to another site, you are no longer on our site and are subject to the privacy policy of the new site.

Front Door for Families accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.

This website and the information it contains are provided as a public service by Front Door for Families. This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

Limitation of Liability

Front Door for Families makes every effort to ensure the accuracy of web content, however, the program makes no guarantees or assurances that the information displayed is absolutely accurate or error-free, and expressly disclaims liability for errors and omissions in the contents of this website.

No warranty of any kind, implied, express, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources.

References or links in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name are for the information and convenience of the public, and do not constitute endorsement, recommendation, or favoring by Front Door for Families. This Use Policy is subject to change without notice.


In general, information presented on this website, unless otherwise indicated, is considered in the public domain. It may be distributed or copied as permitted by law. However, Front Door for Families does make use of copyrighted data (e.g., photographs) which may require additional permissions prior to your use. In order to use any information on this website not owned or created by the program, you must seek permission directly from the owning (or holding) sources.

Front Door for Families shall have the unlimited right to use for any purpose, free of any charge, all information submitted via this site except those submissions made under separate legal contract. The program shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided through this site.

Contacting Us

Should you have questions about our Terms of Use or other practices relating to our website please contact Front Door for Families.